Privacy Policy for GoKnown

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Personal Information We Collect:

 

Information you provide to us. Personal information you may provide to us through the Services includes:

• Identification information: including your name, email address, phone number, company name, date of birth, signature, and photos of your driver's license and/or passport.

• Communications: when you contact us with questions, feedback, respond to one of our surveys, or otherwise communicate with us we may collect the information in such communications.

• Payment and transactional information: we collect information needed to process your orders or transmit direct deposits to you, including tax ID/Employer Identification Number (“EIN”), last four digits of your Social Security Number (“SSN”), payment card information, bank account number and related information, billing information, legal business name, doing business as name, business address, personal address, date of birth, job title, and transaction history.

Marketing Information: such as your preferences for receiving our marketing communications, and details about your engagement with them.

Third Party Account Information: if you choose to connect third-party accounts to the Services, we may collect information associated with your third-party account such as the name, email address, and profile information you provided to the relevant third party. In particular, if you are a Business and you opt to import or sync your Google account, contacts, iCal, or similar accounts or services with our Services, we will collect and store information such as your contacts' (including contacts your service provider(s) or application automatically added to your address book when you communicated with addresses or numbers not already on your list) email address, name, address, website URL, phone number, and other metadata assigned to a contact (collectively, “Contacts' Information”). We obtain this data to create profiles, suggest existing profiles for you to connect with, and invite new persons to use the Services.

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Technologies we use for automated data collection include:

• Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising. For example, we use cookies to keep track of your shopping cart and to provide other personalized experiences.

• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.

• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How We Use Your Personal Information

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We use your personal information for:

 

Service delivery: including to:

• Provide, operate, and improve the Services and our business of providing an all-in-one platform to manage Businesses;

• To create, maintain, and authenticate your account;

• Conduct research and analysis relating to GoKnown, our Services, and our business;

• Transmit your payments (through third party vendors) and complete transactions with you;

• Communicate with you about GoKnown, including by sending surveys, offers, announcements, updates, security alerts, and support and administrative messages;

• Understand your needs and interests, and personalize your experience with GoKnown and our communications; and

• Provide support for GoKnown, and respond to your requests, questions, and feedback.

Research and Development: We may de-identify personal information, as well as information available in Vendor contracts and related proposals that you may upload and use the de-identified information for research and development, including to analyze and improve the Services and promote our business. GoKnown does not use or aggregate Gmail information for these purposes.

Compliance and protection: We may use your personal information to:

• Comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities;

• Protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims);

• Audit our internal processes for compliance with legal and contractual requirements and internal policies;

• Enforce the terms and conditions that govern GoKnown and our Services; and

• Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
   

How We Share Your Personal Information

 

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

Related Companies: We may also share your personal information (excluding Gmail Information) with our subsidiaries and affiliates for purposes consistent with this Privacy Policy.

Service providers: Companies and individuals that provide services on our behalf or help us operate GoKnown, the Services, or our business (such as hosting, information technology, customer support, email delivery, and website analytics services).

Professional advisors: Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others: Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

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Business transferees: Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate financing, divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, GoKnown (including, in connection with bankruptcy or similar proceedings).

Please keep in mind that whenever you voluntarily make your personal information available for viewing by third parties or the public on or through the Services or posting via SMP, that information can be seen, collected, and used by others. We are not responsible for any use of such information by others.

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Your Choices

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Update or correct your information. To keep your information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct information in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions.

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